biax
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Posts posted by biax
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any news? its been several weeks now since the items were sent back.if i withheld payment or contact with people in my business id be out of business. i appreciate that there are support prosessing problems with your system. is there a telephone number i can ring to talk to someone about this. many thanks for help
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hiya again, havent heard anything as of yet and really need to order monday, a credit note will be fine if a bank transfer has not been initiated. thanks again for looking at this
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cheers , let me know as soon as ,i need to order some other stuff which i hoped to order next week. thanks
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hiya, sent this on the 2/6/09, havent received a refund. if refunding to my bank account is any problem then emailing me a credit note voucher may be easier. i wish to order some more things in a few days. many thanks for looking into it
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hiya, have tried contacting for a returns RMA via email a few times but havent heard back. should i just return for a full refund without an RMA? ive reordered under a different order. the original order was number # 12844 and i then reordered under # 12988 and bank transferred the money yesterday for that for new sensors and a plastic panel. i am returning 5 of the incorrectly supplied CSD-2(listed as CSD1 on invoice and on website diagram and description) , 4 of the FHD-1,and the incorrectly supplied metal panel many thanks again for your help. i appreciate a response as the box has to be sent this week for a refund i need the money.
Biax
Sure send it back then please note RMA 1247641 on the box.
Support
cheers , il send it today, thanks again
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hiya, have tried contacting for a returns RMA via email a few times but havent heard back. should i just return for a full refund without an RMA? ive reordered under a different order. the original order was number # 12844 and i then reordered under # 12988 and bank transferred the money yesterday for that for new sensors and a plastic panel. i am returning 5 of the incorrectly supplied CSD-2(listed as CSD1 on invoice and on website diagram and description) , 4 of the FHD-1,and the incorrectly supplied metal panel many thanks again for your help. i appreciate a response as the box has to be sent this week for a refund i need the money.
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hiya, have tried contacting for a returns RMA via email but havent heard back. should i just return for a full refund without an RMA? ive reordered under a different order. the original order was number # 12844 and i then reordered under # 12988 and bank transferred the money yesterday for that for new sensors and a plastic panel. i am returning 5 of the incorrectly supplied CSD-2(listed as CSD1 on invoice and on website diagram and description) , 4 of the FHD-1,and the incorrectly supplied metal panel many thanks again for your help.
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cheers, also the esp fireline sensor combined heat detector/optical sensor listed on your site is in fact a rate of heat rise/optical sensor, i think your graphic diagram on that pge needs updating as the model number is different to the diagram. i ive emailed for an RMA
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thanks, i ordered the poly version of the MAG4P and received the metal one the MAG4. have emailed for an return and replacement
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i would also like to know this
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esp fireline MAG2P, is that for surface mounting or for flush mounting into a cut plasterboard wall?
need RMA
in General Discussion
Posted
cheers, got it many thanks again