[[Ticket Question] Help with the Videx 837-1/836-1 please]

Hi Anne!

 

Everytime I go to your support system I get a completely blank screen and can enter nothing. I tried this originally before we started this cycle of messages.

 

Surely I can telephone someone to get this resolved rather than this ping pong game we seem to be playing; or would you telephone me on 07836274397?

 

If we cannot phone one another or find some other method of resolution, I think I need to advise my customer to contact his credit card company to arrange a refund as being the only way forward.

 

Cheers

 

Bevis Mulholland

[[Ticket Question] Help with the Videx 837-1/836-1 please]

Hi Anne!

 

Can we proceed with raising an RMA and getting the 836-1 unit.

 

Cheers

 

Bevis Mulholland

[[Ticket Question] Help with the Videx 837-1/836-1 please]

Hi Anne!

Thanks for the information.

 

We now need to know where to get the Videx 836-1 unit and how does my client get a refund for the 837-1 unit?

 

It would make life so much easier to contact Security Warehouse directly, is there any way to do this?

 

Cheers

 

Bevis Mulholland