matteustace
-
Posts
2 -
Joined
-
Last visited
Content Type
Profiles
Forums
Events
Posts posted by matteustace
-
-
I place an order on Monday morning for an alarm I require urgently. They took my money immediately "Payment Processed" but it hasn't yet progressed past that.
I need to know roughly when it's going to be delivered so I can plan the installation.
I've tried phoning them, but it's just an automated system, I've tried opening a ticket but nobody has responsed to it...
How on earth do you speak to someone!?
How Do You Contact These People!?
in General Discussion
Posted
Thanks, somebody answered my ticket today and apparently the alarm has been despatched, so yay.
With the phone system it asked me lots of questions and I answered them and it just kept telling me information and dumping me back at the main menu, there wasn't an obvious way to actually speak to somebody and since it's a paid number I wasn't too keen on exploring each and every option!