aleexl93 Posted April 29, 2020 Share Posted April 29, 2020 our scantronic 9651 keeps going off on its own without me setting it and its will not let me reset the alarm system at all. Is there any help or someone who knows about the system? in desperate need of help now because its keeping us up and the neighbors. Quote Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted April 29, 2020 Share Posted April 29, 2020 You have a tamper problem. is it sounding outside and inside when disarmed? Have you contacted the installer/ maintainer? Quote Link to comment Share on other sites More sharing options...
aleexl93 Posted April 29, 2020 Author Share Posted April 29, 2020 sorry i didnt know this had posted as the page redirected me to make an account and this didnt confirm if it had been posted apologies. Yes its inside and out and we have tried to contact the installer and no luck. Ive tried a few companies, no luck there either Quote Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted April 29, 2020 Share Posted April 29, 2020 ok id say its the external sounder or cable at fault. Whats displayed on the keypad when you silence the alarm? Quote Link to comment Share on other sites More sharing options...
aleexl93 Posted April 29, 2020 Author Share Posted April 29, 2020 it says PA 04 Bedroom but there isnt a sensor in any bedroom? Also the light comes on orange with the symbol of a triangle and ! in it. Try to omit a zone and it wont let me and also trying to reset it but that says cant reset. im just stuck lol Quote Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted April 29, 2020 Share Posted April 29, 2020 Thats a panic button then, do you have one of those in the master bedroom? Quote Link to comment Share on other sites More sharing options...
aleexl93 Posted April 29, 2020 Author Share Posted April 29, 2020 Yeah we have one of them but we haven't touched it or even used it? could a wire have gone faulty on it? Quote Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted April 29, 2020 Share Posted April 29, 2020 Just now, aleexl93 said: Yeah we have one of them but we haven't touched it or even used it? could a wire have gone faulty on it? yes, the reed could be failing, the unit could be half pressed etc etc. Intruder alarms need regular servicing to keep them healthy. When was it last serviced? Can you post a pic of the PA button showing the window next to the reset keyhole Quote Link to comment Share on other sites More sharing options...
aleexl93 Posted April 29, 2020 Author Share Posted April 29, 2020 is that okay? Im not too sure when it was last serviced. Dont think it ever has to be honest Quote Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted April 29, 2020 Share Posted April 29, 2020 It needs servicing or things like this heppen It looks like you have an issue on the pa circuit could be a failing button, cable, bad connection or panel. It's over 20 years old by the looks Quote Link to comment Share on other sites More sharing options...
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