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[Ticket Question] Videx 3011 Handset


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I recently received and installed a new videx 3011 handset, which i had ordered from yourselves. Everything on the handset seems to be working fine apart from the buzzer. Whenever someone hits the buzzer button downstairs, my handset just seems to make a faint clicking noise instead of buzzing. Is this a fault with the handset or a fault with the way i've wired it up?

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